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We do not offer a printed catalog.  All of these fabulous products are exclusively sold online.


Order Information
You can place your order online through our secure server, 24 hours a day, 7 days a week. If there is a question with your order, we will promptly notify you through e-mail or by telephone.  There is NO MINIMUM ORDER.

Method of Payment


We accept PayPal and credit cards through PayPal.



Shipping

 We typically ship UPS GROUND (guaranteed 1-10 business days after shipping) and USPS PRIORITY (For Alaska and Hawaii orders. Guaranteed 3-4 days after shipping date). For larger/longer items, shipping may be via truck.  We do not ship to P.O. Boxes.

If you need your order faster, request in the "special instructions box" during the checkout process:

  • 3-Day Select (guaranteed 3 days after shipping date)

  • 2-Day Air (guaranteed 2 days after shipping date)

  • Next Day - guaranteed the next day after shipping date.
     

PLEASE PROVIDE A DAYTIME PHONE NUMBER OR E-MAIL ADDRESS
FOR  SHIPPING CHARGES TO BE CONFIRMED
BEFORE ORDER IS SHIPPED.


 Processing Time

All items are custom-designed and manufactured to your specifications so lead time is 7 days from receipt of your order Monday through Friday. All domestic orders are shipped from Northern California.



Drop Ship

Some of the items may be shipped directly from the manufacturer and will arrive separately from the other items in your order. This will be indicated on your invoice.

 


International Orders

Internationally we ship to Canada only.


 Canada Orders

For all Canada customers, place order online, use the 2nd address line for Province or District. We will calculate all shipping, taxes, and duties then e-mail you with these additional charges for you to confirm prior to shipping.

  *NOTE: It is important to include a working e-mail address and/or phone for these communications.

 

Personal Shipping Accounts

You may use your own UPS shipping account upon request. There will be a $5.00 handling fee applied to your order.



COD's



 Sorry no COD's, money orders or checks. We accept PayPal and credit cards only.


Return/Cancellation Policy

lcdecor.com strives for 100% customer satisfaction on every order and hopes that you are pleased with your purchase. However, if you are unhappy with your purchase, please return it within 3 days of receipt in original condition with tags on merchandise. Include a copy of your receipt or the following information: Name, address, daytime phone number, invoice number, and reason for return. Please send your return to the following address: 

 


 322 8th Street, Marysville, CA  95901
Phone: 530-743-9100

Since all orders are custom designed and manufactured to your specifications, ANY CANCELLATIONS OR RETURNS WILL INCURE A 50% RESTOCKING FEE.

 


IF YOU ARE MISSING ITEMS FROM YOUR ORDER, PLEASE NOTIFY
US WITHIN 48 HOURS OF RECEIPT OF MERCHANDISE.
NO CLAIM AFTER 48 HOURS WILL BE HONORED.

 

 

Privacy Policy

Our commitment to privacy.

All information gathered on our website is used for internal purposes only. We do not sell, distribute or share any information to an outside party. When you send confidential information to us on our website, a secure server encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches us for processing.

How do we use the information you provide us? We use personal information for processing orders, customer service and to notify customers of changes or promotions in regards to lcdecor.com.